Refund and Returns Policy

At TheLittleStore, we want every purchase to be a pleasant and worry-free experience. If for any reason you wish to return or exchange a product, you may do so by following the procedure below, in accordance with European Union regulations on distance selling.

Right of Withdrawal – 14 Days
You may return your order within 14 calendar days from the delivery date.
To be eligible for a return, the item must:
be unused and in original condition,
be returned in its original packaging,
include all original tags and accessories,
be accompanied by the retail receipt, or the order number for identification purposes.
Items showing signs of use or damage may not qualify for a full refund.

Contact Before Returning
Before sending any item back, please contact us via our contact form or at:
[email protected]
Our team will provide the return instructions and the UPS return label required for the return.
Returns sent without prior communication may not be accepted.

Secure Returns via UPS
For safe and traceable transportation, all returns must be made exclusively via UPS using the return label issued by our store.
This ensures that the return shipment is properly tracked and processed.

Exchange or Store Credit (Recommended)

If you choose an exchange or store credit:The return shipping cost is covered by our storeA free prepaid UPS return label will be provided Store credit is issued immediately after the return is approved

Store credit is the fastest and most convenient return option, allowing you to select another item without waiting for the refund process.

Refund to Original Payment Method
If a refund to the original payment method is requested:
The original shipping cost is non-refundable.
The return shipping cost is deducted from the refund amount.
Return shipping costs:
€10 for returns within Greece
€30 for returns from European countries
€45 for returns from countries outside Europe
Refunds are processed after the returned product has been received and inspected, and will be issued to the original payment method used for the purchase.
Orders with Free Shipping

For orders where free shipping is provided, if a refund is requested, the original shipping cost as well as the return shipping cost will be deducted from the refund amount
Defective or Incorrect Products
If you receive a defective or incorrect item, please contact us immediately.
In such cases, the return shipping cost and replacement will be arranged at no cost to the customer.

Hygiene & Product Integrity

For hygiene and product integrity reasons, items that have been worn, washed, altered, or returned with removed or damaged tags cannot be accepted.

TheLittleStore reserves the right to refuse returns that do not meet these conditions.Important Notice
By placing an order on our website, customers acknowledge that they have read and accepted the store’s Refund & Return Policy.